Shipping & Delivery Information
Access Road
The Delivery point Must have large vehicle access. The road must be wide enough, obstacle free and have room to manoeuvre our 18 or 28 tonne Lorry.
Delivery Vehicle
Deliveries are only made with a tail-lift vehicle. This Will be a kerbside delivery ( hard Surface), Using a Pallet truck. We do not use crane lorries ( Hi- ab).
Road Surface
The access road must be suitable for HGVs ( tarmac, block paving or concrete). Our lorries cannot operate rough, loose or soft surface
Delivery Point
Delivery is to kerbside road/ property entrance. This must be a level/ flat hard surface( Tarmac, block paving or concrete) to allow the pump truck to manoeuve and position the delivery pallet/s (Not gravel , Not grass and no marshy areas)
pallet
The delivery driver will use a manual pump truck to deliver and place the pallet. This means the surface cannot be gravel or grass and must be firm and flat. Ensure you have an earmarked space readied to store the Pallet/s.
Signature Required
Please ensure you check your goods upon delivery. If there is any damage or breakage visible you must call and inform us immediately.If You are Happy with the delivery as goods received signature is required.
